Insights
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Knowledge and experiences that help to make better choices.
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Stories that remain relevant.
Change your business forever: Discover the key to successful digital transformation
Digital transformation starts with your customer and your employees. A look back at the choices that connect technology to your business goals.
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Live, laugh, get hacked and stop laughing!
Cyber safety also lives with your employees. A look back at awareness, daily habits and the human side of security.
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An IT partner who works as part of your team: what does that look like?
Committed IT support starts in the workplace. Learn which agreements turn an external supplier into a trusted part of your team.
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Reliable Wi-Fi in the office and warehouse starts with a site survey
Another access point will not solve every Wi-Fi issue. Combine usage, coverage and building characteristics in a targeted improvement plan.
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Moving offices? Do not forget these IT dependencies
Internet, cabling, telephony and workplaces must work together. Prepare your office move with one shared runbook.
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Roll out MFA without losing your employees
Stronger sign-in security works best with a clear rollout and recovery process. Prepare MFA together with your employees.
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Who gets access? Stay in control of your IT suppliers
External support requires access and clear boundaries. Make supplier accounts, ownership and timely revocation visible.
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From AI demo to daily use: when is your pilot ready?
A convincing demo is not yet a managed solution. Validate quality, exceptions, costs and responsibility before scaling AI.
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Testing an AI receptionist: listen beyond the voice
A natural voice is only the beginning. Test whether your AI receptionist asks the right questions, records details correctly and escalates on time.
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Business telephony: map your customer's journey first
Availability means reaching the right colleague at the right time. Define call flows, opening hours and exceptions before configuring the system.
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IT documentation your colleague can actually use tomorrow
Reduce dependence on individual knowledge. Build IT documentation around ownership, recovery and day-to-day changes.
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What should management discuss in an effective IT meeting?
Turn IT meetings into decision-making moments. Connect disruptions, risks, budget and business plans to a concrete action list.
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Managed IT for your SME: what should your IT partner really take over?
Move from reactive support to proactive IT management. Learn which agreements your SME needs on ownership, costs, security and follow-up.
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Ethical hacking: when should you choose a penetration test instead of a scan?
A vulnerability scan and a penetration test answer different questions. Learn how to select the right security test and create an actionable remediation plan.
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AI Red Teaming: test your company with agents and test your own AI
Use AI agents for security research or test your own AI application. Understand the difference and turn the findings into practical improvements.
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Implementing secure AI: start with your data and access rights
A practical starting point for Claude, Copilot and business agents: choose one process, limit access and validate quality before scaling up.
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An AI call center with Vapi: from first conversation to a smooth handover
How do you design AI telephony for availability and lead follow-up? JViT shares its approach to Vapi integration and its own AI assistant, Chris.
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Moving to 3CX: how to prepare your business telephony
A new phone system involves more than replacing handsets. Prepare availability, numbers, call flows and your migration to 3CX.
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Your backup succeeded. But can you resume work?
A successful backup notification says little about recovery time. Learn which questions and recovery tests support real business continuity.
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CIO or CISO as a Service: which role does your company need?
A CIO guides IT investment and alignment; a CISO manages security risk. Learn how each role can support your management team.
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Opening another Benelux office: will your IT scale with you?
More locations create more dependencies. Prepare workplaces, connectivity, access and support before your new office opens.
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From IT scan to roadmap: which improvements should come first?
An IT scan creates value when findings lead to decisions. Prioritise improvements by business impact, dependencies, effort and ownership.
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Control Azure cloud costs: make usage visible before cutting costs
Azure cost control starts with ownership, visibility and budget alerts. Find waste without compromising availability.
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A managed workplace with Intune: what should you arrange first?
Intune can support device management and security policies. Start with users, devices, access rules and a realistic rollout plan.
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New hire or departure? Build a reliable IT onboarding and offboarding process
Accounts, permissions and devices are part of every staffing change. Define a clear handover between HR, management and IT.
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Recognising phishing is one step. Reporting it quickly makes the difference.
Help employees handle suspicious messages with recognisable examples, a simple reporting route and a response without blame.
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A cyber incident: does your team know who makes the first decisions?
An incident plan starts with roles, availability and decision-making. Prepare management and IT before every minute counts.
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Connect IT and OT without putting everything on the same network
Network segmentation starts with understanding how systems communicate. Separate office IT, production and external access with purpose.
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What exactly is an AI agent allowed to do?
An agent that operates business software needs clear limits. Design its actions, human approval and error handling together.
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Building an AI knowledge assistant: organise your sources first
Reliable answers start with managed documents. Prepare source selection, access, freshness and evaluation before building your assistant.
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Missed calls: turn availability into a clear business process
A missed call needs an owner. Organise call flows, callback agreements and optional AI support around the needs of your customers.
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Preparing a cloud migration: move your dependencies too
Moving an application to the cloud requires attention to identity, data, integrations, testing and rollback. Use this guide as your starting point.
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