Yeastar telephony
Telephony, contact centre and AI in one platform.
JViT designs, migrates and manages Yeastar telephony for organisations that want to bring availability, collaboration and customer contact together in one environment.
Schedule an introductory meeting
One phone system for every workplace
Yeastar brings fixed telephony, mobile apps, softphones and collaboration together. We configure users, numbers, opening hours, menus and call groups around the way your organisation works.
A contact centre with clear oversight
Queues, routing, reporting and recordings help your team manage customer contact in a structured way. We define in advance which data is required and who can access it.
Integraties die werk besparen
Where technically appropriate, we connect Yeastar to Microsoft Teams, CRM, Active Directory and other business processes, keeping relevant information close to the conversation.
AI with clear boundaries
We use features such as transcription, summaries and an AI receptionist with a clear purpose, while safeguarding privacy, transparency and human handover.
Migratie zonder verrassingen
We inventory numbers, devices, connections and call flows, plan the migration and guide your employees. Management, updates and support continue after go-live.
Who is Yeastar telephony for?
Yeastar suits organisations that want to bring availability, collaboration and customer contact together in one environment. For example, teams spread across several sites, employees who work on the road or from home with a mobile app or softphone, and customer service teams that need queues, routing and reporting. When you want to connect telephony to Microsoft Teams, your CRM or Active Directory, or are moving from an older phone system, we also assess whether Yeastar is the right choice.
How we work
- Inventory. We map numbers, handsets, connections and call flows.
- Design. We define users, numbers, opening hours, menus, ring groups and queues. We agree in advance which data is needed, for example for recordings and reporting, and who gets access to it.
- Integrations and AI. Where technically appropriate, we connect Yeastar to Microsoft Teams, CRM, Active Directory or other business processes. We only use AI features such as transcription or an AI receptionist where they serve a clear purpose.
- Migration plan. We look into number porting with the provider involved, check the compatibility of your handsets and plan the switchover.
- Switchover and guidance. We carry out the switchover and guide your employees.
- Management. After go-live, management, updates and support follow.
What you receive
- A Yeastar environment set up around the way your organisation works.
- A migration plan with number porting, conditions and timing.
- Advice on which handsets you can keep and which are better replaced.
- Clear agreements on management, updates and support after the switchover.
Good to know
Can we keep our existing numbers?
We assess number porting with the relevant provider and include the conditions and timing in the migration plan.
Does Yeastar work with our current devices?
We verify compatibility and advise which devices can be retained or should be replaced.
Can Yeastar work with Microsoft Teams?
Where technically appropriate, we connect Yeastar to Microsoft Teams, CRM, Active Directory and other business processes. During the design phase, we look at which integration makes sense for your organisation.
How does JViT handle call recordings and AI features?
We determine in advance which data is needed and who gets access. We use AI features such as transcription, summaries or an AI receptionist purposefully, with attention to privacy, transparency and handover to a colleague.
Does JViT also offer 3CX?
Yes. JViT also installs and configures 3CX phone systems. Which solution fits depends on your availability, sites, customer contact and integrations. Read more about 3CX on Business telephony.
Our promise to you
The Extra Mile
Is Our Starting Point.
Think ahead. Take responsibility. Stay involved.
Find out what that commitment means for your company.