Hasselt
IT management and support in Hasselt
An office in Hasselt runs on workstations, Microsoft 365, a reliable network and telephony on which customers can reach you. If one of those links fails, you notice it immediately in your service. JViT manages and supports the IT of SMEs and mid-market companies from Zonhoven, the municipality bordering Hasselt to the north.
Schedule an introductory meetingWe take over day-to-day IT management or support your own IT staff member. You choose which systems fall under the service, and we make sure your employees know how and where to ask for help.
IT support in Hasselt: remote and on site
First contact, then remote assistance. An employee who cannot sign in, an application that stalls or a printer that does not respond: we often handle such questions remotely. You call or email JViT, open Splashtop SOS and share the session code only with your JViT contact person. You start the session yourself, follow what the engineer does and close it together. That way you stay in control. More about how it works: Remote support.
On site when needed. A defective device, a complete power or internet outage or cabling work sometimes calls for an on-site intervention. Remote and on-site support are both part of our managed IT services. Availability and escalation follow the service agreements you choose.
Support hours, monitoring and interventions agreed separately. We make a clear distinction between support hours, monitoring and interventions. That way you know in advance what is included and when something becomes a separate assignment.
Technical support: support@jvit.be or +32 11 36 16 60.
Services for offices and organisations in Hasselt
- Manage & Support: everyday IT questions, system maintenance and network management, with monitoring and planned maintenance.
- Managed ICT: complete management of workstations, servers, network and cloud, with clear agreements and periodic follow-up.
- The modern workplace: a secure digital workplace with Microsoft 365, suitable devices and clear access.
- Business telephony and Yeastar telephony: 3CX or Yeastar telephony that fits your team, your sites and the way customers reach you.
- MAXHUB meeting rooms: meeting rooms with Microsoft Teams Rooms and interactive screens for meetings in the office and remotely.
- Cybersecurity: security of devices, identities, email and network, complemented by phishing awareness for your employees.
Not sure where to start? With the Executive IT Scan , we map your IT risks, quick wins and priorities in 90 minutes.
Our office in Zonhoven
JViT - J.V. IT Consulting BV
Mommersbosweg 41
3520 Zonhoven
+32 11 36 16 60 · info@jvit.be
Zonhoven borders Hasselt. For organisations in Hasselt, our office is therefore in the immediate vicinity, which makes an on-site intervention or a meeting at your office easy.
Customer experiences
On the customer stories page, customers explain on video how they experience working with JViT, from the first question to everyday support.
We monitor customer satisfaction against a CSAT standard of 9/10. Read more about it on About JViT.
Frequently asked questions
How quickly can an engineer be with us in Hasselt?
That depends on the service agreements you make with JViT. We solve many questions remotely, without travelling. If an on-site intervention is needed, it helps that our office in Zonhoven borders Hasselt.
How do I request remote assistance?
Contact us via support@jvit.be or +32 11 36 16 60 and briefly describe what is going wrong. Then open Splashtop SOS and share the session code only with your JViT contact person. You start the session yourself and follow what the engineer does.
Can JViT manage our Microsoft 365 environment?
Yes. We support Microsoft 365, Entra, Intune, Teams, SharePoint and Defender, among others, from migration and hardening to adoption by your employees.
We are moving or opening an additional site. What should we look out for?
Internet, cabling, telephony and workstations need to fit together. We prepare the move or the new site together with you in one plan, with attention to workstations, connections, access and support.
Should we choose 3CX or Yeastar?
That depends on your availability, your sites, customer contact and the integrations you need. JViT installs 3CX phone systems and designs, migrates and manages Yeastar telephony. In a first conversation, we look at which solution fits.
Schedule an introductory meeting
Looking for an IT partner for your organisation in Hasselt? In a first conversation, we discuss your current IT, your questions and a suitable next step.
Schedule an introductory meeting · sales@jvit.be · +32 11 36 16 62
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The Extra Mile
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